FAQs

We are open every day except public holidays:Monday–Saturday 08:00–17:00Sunday 08:00–12:00

For livestock products (chicken, duck, beef, goat, lamb, pork, etc.), please prepare the following documents.Domestic productsAnimal or carcass trading licence (Form R.10)Origin documents (from the slaughterhouse)Carcass movement permit (Form R.3, R.4 or R.5)Imported productsForm R.6: notice of permission to import carcasses into ThailandForm R.7: permit to import carcasses into ThailandCarcass movement permit (Form R.3, R.4 or R.5)Carcass quarantine orderForm R.1/1: application to import animals or carcasses into ThailandProduct certificateAfter imported goods are received into storage, they stay on hold until the livestock checkpoint inspects them and releases the container. Your shipping agent then collects the release document from the checkpoint and sends us a scan, after which the goods can be distributed.

Generally, frozen goods can be collected the next day. However, freezing time varies with product type, pack size, quantity and the required target temperature. Please contact our team in advance if you have specific requirements.

No. There is no minimum volume, so you can store small or large quantities.