CCTV Policy

 

Tohdee Frozen Foods Corporation Co., Ltd. ("TDF", "we" or "us") uses closed-circuit television (CCTV) in and around our premises in Rayong. This policy explains how we handle CCTV recordings of employees, contractors, visitors and anyone else who enters the monitored areas, under Thailand's Personal Data Protection Act B.E. 2562 (2019).

 

1. What we record

Our cameras record images of people, their voices and their belongings, such as vehicles, in the monitored areas. We do not install cameras in toilets.

 

2. Why we use CCTV and our legal basis

• Security and safety of people, buildings, goods and information, and preventing and investigating crime, misconduct or accidents – legal basis: legitimate interests; protection of life, body or health

• Investigating customer claims and quality, food-safety and operational incidents, and supporting audits, training and improvements to our operations – legal basis: legitimate interests

• Handling disputes, disciplinary or whistleblowing matters, and establishing, exercising or defending legal claims – legal basis: legitimate interests

• Complying with the law and with requests from authorities or courts – legal basis: legal obligation

 

3. Who may see the recordings

Only authorised staff may view recordings, and only when needed for the purposes above. We may share specific recordings with:

• the police, government authorities and courts, where the law requires it or to report a crime

• our insurers, auditors and professional advisers, and the customer concerned in an incident or claim

• our CCTV and IT service providers, who must handle recordings on our instructions

 

4. Transfers outside Thailand

Recordings are stored on recorders at our premises and may be backed up to a cloud service whose servers may be outside Thailand. We transfer data only as the law allows, for example under data protection terms with the provider.

 

5. How long we keep recordings

Recordings are normally kept for about 60 days and then automatically overwritten. We keep specific clips longer only while they are needed for one of the purposes above, such as an incident, a customer claim, an audit or legal proceedings, and delete them once they are no longer needed.

 

6. Your rights

Subject to the conditions set by law, you have the right to access and get a copy of recordings of you, to object to or ask us to restrict their use, to ask us to delete them, and to complain to the Office of the Personal Data Protection Committee (www.pdpc.or.th). To exercise these rights, please contact our Data Protection Team using the details in section 7.

 

7. Contact us

• Data controller: Tohdee Frozen Foods Corporation Co., Ltd., 8/15 Adulthamprapas Rd., T. Paknam, A. Mueang Rayong, Rayong 21000, Thailand · toh@tohdee.com · +66 81 943 8736

• Data Protection Team: same address · tohdee@tohdee.com · +66 81 943 8736

 

Last updated: 29 October 2026